You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 1-2 days of it being returned to us
We offer free shipping on most of our products to the majority of mainland postcodes.
Exceptions to this are postcodes in the Scottish Highlands such as AB37-38, AB41-56 and IV and on the mainland KW1-14, PA21-40, PH15-26, PH30-41, PH49-50 and KW1-14. Additional courier charges are from £15.00 depending on the item ordered and the destination postcode. Please call us on 01253 836594 for a quote before placing an order.
For all offshore postcodes ie. Northern Ireland, Republic of Ireland, Channel Islands, Isle of Man, Isle of Scilly, Isle of Wight and postcodes KA,KW,HS,IV,PA,PH,ZE and TR, please call 01253 836594 for a quote before placing an order.
Payment & Security
We are now pleased to offer the facility of Payment Processing your debit/credit card via Worldpay the UKs no.1 Acquiring platform.
We also accept PayPal transactions for your convinience.