Delivery & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
The costs to arrange a return to us does vary depending on the product you ordered and we will inform you of the costs when we communicate with you to arrange the return with our couriers.
You should expect to receive your refund within 1-2 days of it being returned to us
*Next Working Day Delivery (Order Before 11am!)* - This excludes weekends, orders received after 11am Friday, will be dispatched Monday for delivery Tuesday (excludes bank holidays) If in doubt, please contact us prior to ordering.
We offer free shipping on most of our products to the majority of mainland postcodes.
Exceptions to this are postcodes in the Scottish Highlands such as AB31, AB37-38, AB41-56 and IV and on the mainland KW1-14, PA21-40, PH15-26, PH30-41, PH49-50 and KW1-14. Additional courier charges are from £20.00 depending on the item ordered and the destination postcode. Please call us on 01253 836594 for a quote before placing an order.
For all offshore postcodes ie. Northern Ireland, Republic of Ireland, Channel Islands, Isle of Man, Isle of Scilly, Isle of Wight and postcodes KA,KW,HS,IV,PA,PH,ZE and TR, please call 07737 265 572 for a quote before placing an order.